Ordering Options
Ordering from Serenity Living Stores is quick, easy, and secure. Choose from 4 easy options to place your order.
Option 1: Ordering Online
Simply find the products you want, add them to your cart, and complete our quick checkout process. Our website is available 24 hours a day, 7 days a week and uses the highest level of data encryption possible (128-bit SSL) to protect your information.
Option 2: Order by Phone
Call us toll-free at 1-877-385-8950 to place your order. Our team of customer care representatives would be happy to assist you with the entire ordering process. Our customer care center is available from 5am-10pm PST, Monday through Friday, and 8am-3pm PST on Saturday.
Option 3: Order by Email
Email us exactly what you would like to order and provide us with your contact details including daytime phone number and email address (if available). A member of our customer care team will contact you to complete your order.
Email: support@serenitylivingstores.com
Option 4: Order by Fax or Mail
Fax or mail us your order and provide us with your contact details including daytime phone number and email address (if available). A member of our customer care team will contact you to complete your order.
Fax Number: 1-877-461-3131
Mailing Address:
120-13480 Crestwood Place
Richmond, BC
Canada
Methods of Payment
We currently accept Visa and MasterCard. We also accept Google Checkout, PayPal, Money Orders, and Personal Checks. All money orders and personal checks should be made payable to “Serenity Living” and can be mailed to us at the following address:
Please note that if you are paying by personal check, your order may be held for a number of days until your check clears our bank and the funds have been verified.
Order Confirmation
Once your order has been placed, you will receive an email confirmation containing your Order ID number. Please keep this for your records and use your Order ID number as your reference number when contacting our customer care center.
Sales Tax
Since we're a Canadian company, we do not charge any sales tax to our US customers.
